Privacy Policy

Privacy Policy

This Privacy Policy was last updated on 2021-10-22 04:40:03

Effective Date: August 11, 2024

Wit Reach ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you use our website, witreach.com.

# 1. Data Collection
Personal Information:
We collect the following personal information when you interact with our platform:

Names, email addresses, and contact details.
Billing information (including payment details) for processing paid courses via Razorpay and Stripe.
Demographic information (optional) which may be used for marketing purposes.
Usage Data:
We collect information about how you interact with our platform, including:

Courses viewed, purchased, and completed.
IP addresses and device information.
Cookies and other tracking technologies used to enhance your experience.

# 2. Data Usage
Core Business Operations:
Your data is used for the following purposes:

Processing payments and fulfilling orders.
Providing customer support.
Managing user accounts.
Delivering course content.
Marketing and Analytics:
With your consent, we may use your data for:

Sending promotional emails about new courses, offers, and updates.
Analyzing user behavior to improve our platform and services.
Personalizing your experience by recommending courses that match your interests.

# 3. Data Sharing
Third-Party Service Providers:
We may share your data with trusted third-party service providers, including:

Payment processors (Razorpay, Stripe) to handle transactions.
Email marketing platforms to send newsletters and promotional content.
Analytics tools to monitor and improve platform performance.
Legal Obligations:
We may disclose your information if required by law or in response to legal processes.

# 4. Data Security
Measures Taken:
We implement a variety of security measures, including encryption, firewalls, and access controls, to protect your personal information. While we strive to safeguard your data, please note that no system can guarantee complete security.

Data Breach Response:
In the event of a data breach, we have a response plan in place to mitigate damage and inform affected users promptly.

# 5. User Rights
Access and Correction:
You have the right to access and update your personal information. You can do this by logging into your account or contacting our support team.

Data Portability:
If applicable, you may request to transfer your data to another platform.

Opt-Out Options:
You can unsubscribe from our marketing communications at any time by following the instructions in the emails or by contacting us directly.

# 6. Children's Privacy
Wit Reach does not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete the information promptly.

# 7. Policy Updates
Revision Policy:
We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by posting the updated policy on our website and updating the effective date.

# 8. Contact Information
If you have any questions or concerns about our Privacy Policy, please contact us at:

Email: support@witreach.com
Phone: 7411495338 (Whats App Only)
Support Ticket: https://witreach.freshdesk.com/support/home

# Compliance and Transparency

Wit Reach is committed to complying with applicable data protection laws, including GDPR and CCPA. We strive to use clear and understandable language to explain our privacy practices and obtain explicit consent for data processing when required by law. This Privacy Policy is regularly reviewed to ensure it reflects our current practices and legal obligations.